Privacy Notice

This notice explains what personal data TopTravelVisa processes, why it is processed, and how your information is handled.

Last updated: March 2026

1. Who We Are

TopTravelVisa is a private travel support service that helps users prepare arrival-card related information. We are not a government authority and are not affiliated with any immigration agency.

2. Personal Data We May Collect

Depending on your use of the service, we may process:

Identity data (such as full name, nationality, and date of birth)
Passport and travel data (such as passport number, arrival/departure details)
Contact data (such as email address and phone number)
Application/order reference details
Technical data (such as browser type, device, IP, and basic logs)
Support communications and submitted documents, where applicable

3. How We Use Personal Data

To process and manage your submitted application information
To communicate updates, outcomes, or requests related to your application
To provide customer support and handle refund/legal requests
To detect abuse, prevent fraud, and protect service security
To improve service quality, performance, and user experience
To comply with legal obligations and enforce our terms

4. Legal Basis and Service Necessity

We process data as necessary to provide our requested services, perform service operations, respond to support inquiries, and meet legal/compliance obligations. Where required, processing may also be based on your consent.

5. Sharing of Data

We may share relevant data only when needed with:

Service providers supporting hosting, operations, analytics, and communications
Payment and transaction providers for billing-related workflows
Authorities or regulators, where required by law

We do not sell personal data.

6. Data Retention

We retain personal data only as long as necessary for service delivery, support, legal obligations, dispute handling, fraud prevention, and record-keeping requirements.

7. Data Security

We apply technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, and alteration. However, no internet-based system can be guaranteed as 100% secure.

8. International Data Transfers

Depending on service providers used, data may be processed in jurisdictions outside your country. Where applicable, appropriate safeguards are applied according to relevant data-protection rules.

9. Your Rights

Subject to applicable law, you may have rights to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion, restriction, or objection to certain processing
Request portability of data where applicable
Withdraw consent where processing is based on consent

10. Children's Data

Our services are not directed to children acting independently. Where data of minors is required for travel applications, it must be submitted by a parent, guardian, or legally authorized adult.

11. Changes to This Notice

We may update this Privacy Notice from time to time. Any material changes will be reflected on this page, along with the revised "Last updated" date.

12. Contact

For privacy-related questions, contact goes via our contact form.