Cookie policy

This policy explains how TopTravelVisa uses cookies, browser storage, pixels, tags, and similar technologies when you use our website.

Last updated: June 2026

Overview

Cookies help the website work, keep payments and forms reliable, measure page performance, and protect the service. Some cookies are needed. Others help with analytics or preferences.

  • Essential cookies and storage keep the website, forms, checkout, and security features working.
  • Analytics cookies help us understand page visits, errors, and purchase events.
  • Payment providers may use cookies or similar tools during checkout.
  • You can block or delete cookies in your browser. Some parts of the website may then stop working.

1. What cookies are

Cookies are small files stored on your device by a website or third-party service. Similar technologies include local storage, session storage, pixels, tags, scripts, and server logs.

They can remember a setting, keep a session active, measure a page view, help a payment flow, or support security checks.

2. Why TopTravelVisa uses cookies and similar tools

  • To load the website and keep pages working.
  • To support application forms, checkout, confirmation pages, and support forms.
  • To remember basic choices, such as temporary form or confirmation state.
  • To measure traffic, page performance, checkout flow, and purchase events.
  • To detect technical errors, abuse, fraud, and security risks.
  • To support payment, refund, and order workflows.

3. Cookie and storage categories

3.1 Essential cookies and storage

These are needed for core website functions. They can support page loading, security, form submission, checkout state, fraud prevention, and confirmation-page access. If you block them, the website or checkout may not work correctly.

3.2 Analytics and performance cookies

These help us see how visitors use the website. We use this to find broken pages, improve checkout steps, measure purchase events, and understand which content helps travelers. TopTravelVisa uses Google Analytics tags for this purpose.

3.3 Functional storage

Functional storage can remember temporary choices or page state. For example, a confirmation page may use session storage to keep an order reference available while you view the result.

3.4 Payment and fraud-prevention tools

Payment providers may use cookies, scripts, or browser signals to process payments, prevent fraud, check payment status, and complete refunds or chargebacks. These tools can come from providers such as Mollie or another payment provider used at checkout.

3.5 Security logs

Server logs and security tools may record IP address, device data, browser data, timestamps, requested pages, and error details. These records help protect the website and investigate abuse or technical issues.

4. Third-party services

Third-party services may set or read cookies and similar data when their tools load on our website. These can include:

  • Google Analytics. Used for traffic, page, and purchase measurement.
  • Payment providers. Used for payment processing, payment status, fraud checks, refunds, and chargebacks.
  • Hosting and security providers. Used for page delivery, uptime, security, error handling, and logs.
  • Email and support tools. Used when you submit forms or contact support.

These providers handle data under their own policies where they act independently. Read our privacy notice for more detail about data sharing.

5. Examples of data these tools may handle

  • IP address, device type, browser type, language, and approximate location.
  • Pages visited, buttons clicked, referrer, timestamps, and checkout steps.
  • Order reference, payment status, currency, and purchase event details.
  • Session identifiers, security tokens, and temporary browser storage.
  • Error logs and anti-abuse signals.

6. How long cookies stay on your device

Session cookies and session storage usually disappear when you close your browser or tab. Persistent cookies stay longer, depending on the purpose and the provider settings. Analytics and payment providers set their own lifetimes.

Server logs are not stored on your device. We keep them only as long as needed for security, debugging, legal duties, and dispute handling.

7. Managing cookies

You can block, delete, or limit cookies in your browser settings. You can also use privacy settings or browser extensions to limit tracking scripts.

If you block essential cookies, JavaScript, session storage, or payment-provider scripts, some parts of the website may not work. Forms may fail, checkout may not load, and confirmation pages may not remember your order reference.

8. Legal basis

Essential cookies and storage are used because they are needed to provide the website and service you request. Analytics, performance, and optional tools are used where allowed by law, based on consent where consent is needed or legitimate interest where the law allows it.

9. Changes to this policy

We may update this cookie policy when our website, payment flow, analytics setup, service providers, or legal duties change. The latest version is published on this page with the updated date.

10. Contact

For cookie or privacy questions, use the contact form or email support@toptravelvisa.com.